EchoSign Sucks Customer Reviews and Feedback

From Everything.Sucks

Adobe Sign (formerly EchoSign) is a cloud-based e-signature service that allows the user to send, sign, track, and manage signature processes using a browser or mobile device. It is part of the Adobe Document Cloud suite of services.

Alexandra Gerritsen,Director Of Business Operations and Technology at Cali Bamboo shared "Adobe EchoSign is being used as an integration with NetSuite to sign multiple documents and agreements throughout the organization. It horrible customer experience, little to no communication on issues or concerns when we have emailed them. Not an ethical organization, they have not lowered our pricing after a previous commitment and only entertained it after we received competitor pricing. Even then they tried to lock us into a 3-year agreement without even talking to us."


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